Grosvenor Casinos Reopened: What Will Change?
Casinos in the UK have finally been given the green light to reopen their doors after being closed down for several months because of the global pandemic.
Grosvenor is among the casino companies to have reopened in recent days after a change in the guidelines from the UK government, which initially planned to reopen them on August 1.
Eventually casinos were told they could open two weeks later, with lots of work being done in order to make them as safe as possible for people to visit during the coronavirus crisis.
So how are things changing at Grosvenor casinos to deal with the threat of COVID-19?
COVID-19 response at Grosvenor
Like many other businesses, Grosvenor had to implement major changes due to the virus.
This means that capacity has been cut across the board, with the number of guests who can enjoy gambling games at any one time having been reduced by a substantial amount.
Reduced capacity – some casinos are down from thousands of people being able to attend to hundreds – allows for social distancing to be more possible within the building. Other social distancing measures include some urinals in the toilets being covered with ‘do not use’ signs.
Hand sanitiser is available to guests while signage is in place to direct them around Grosvenor casino venues, with a one-way system having been implemented by the company. Plastic screens have been installed in order to protect people playing table games and online slots, with customers using a single set of casino chips during their time inside the casino.
While guests will still be able to make payments in cash if they choose to do so, Grosvenor casino has asked people to pay by contactless methods if they can. Those who want to grab a bite to eat or enjoy a drink from the bar during their time at a Grosvenor casino will be able to use a disposable menu to make their decision over what to choose.
Cash poker games were initially not offered by Grosvenor casinos in the first few days after they reopened, but these are being gradually reintroduced by the company now.
All in all, the COVID-19 response by Grosvenor casinos is extremely wide-ranging and should reassure people that visiting these facilities is as safe as possible at the current time.
But will their customers be ready to go back with the coronavirus crisis in the UK far from over? In some areas, the number of cases is on the rise again, leading to a series of local lockdowns.
Could people go online instead?
Despite so many measures being taken by Grosvenor in order to keep guests at its casinos protected from the virus, many people may still opt to stay away from these facilities.
Grosvenor’s online presence has been given a boost during the lockdown and may find it difficult to get punters through the doors. The main reasons were obvious but due to the fact that online casinos offer big bonuses, the brick and mortar sites could struggle.
It is not impossible to see a future where a lot of bricks and mortar casinos close down permanently with their operators focusing on online sites instead. In the UK, laws regarding online casinos are some of the most relaxed in the world, but it is a very competitive industry.
Benefits of playing online include a wider variety of games to play, as well as the chance to use payment methods such as cryptocurrencies like Bitcoin. They also offer an extra layer of flexibility, such as the fact they run around the clock and on every day of the year whereas many bricks and mortar casinos are not open on a 24-hour basis and close for some holidays.
As well as the bonuses offered by online casinos to get people to sign up, these sites have various loyalty reward schemes to convince their customers to come back and play more.
Lots of businesses are going through major changes due to COVID-19, with Grosvenor hoping things go back to something approaching normal for casinos some time soon. But it would not be much of a surprise if UK players decided it is more suitable to play at online casinos now.